Southeast Asia E-commerce Business Intelligence

July 05, 2017

June 29, 2017

VIETNAMESE CONSUMERS AMONG MOST DEMANDING ON E-COMMERCE

Vietnam’s e-commerce may be one of the world’s fastest-growing markets, but the country’s customers are also among the most demanding.

A research conducted by iPrice and Trusted Company based on more than 30,000 reviews on 5,000 websites in Vietnam, Malaysia, Singapore, Indonesia and the Philippines found that Vietnamese customers have the lowest trust on e-commerce and spend less money on shopping online.

Vietnamese customers complain the most about “fake products” and the price of products. Despite being an aggressive promotion hunter, the Vietnamese still think products listed by e-commerce merchants are overpriced.

Given that 80 per cent of consumers prefer cash on delivery (COD) payment, the country also has the highest order cancellation rate, with 30 per cent of products not being accepted due to product failure, the research said. [Read more in EN]

Our Projects

July 2016​

Strategic review for the financial SSC of an agricultural company.

April 2016

Strategic plan and new Information Systems outlines for the Tunisian postal operator.

April 2016

Analysis of the market and its players for the Vietnamese mobile business.

November 2015

Creation of an internal headhunting company for a big agricultural company (US$ 6 billions).

October 2015 

Launch of the weekly ASEAN e-commerce Business Intelligence report.  <See more>

June 29, 2017

 

ALIBABA UPS ITS STAKE IN SOUTHEAST ASIA’S LAZADA WITH $1 BILLION INVESTMENT

Alibaba Group will invest an additional US$1 billion in Lazada Group, increasing its stake in the Singapore-based e-commerce retailer to 83%, in a bid to capture more business in Southeast Asian markets.

Alibaba will buy the shares of certain Lazada shareholders at an implied valuation of US$3.15 billion for Lazada. This move will increase Alibaba’s total investment in Lazada to over US$2 billion.

Lazada will continue to operate under the same brand following this investment. This transaction indicates Lazada’s continued success and Alibaba’s confidence in the growth potential of Southeast Asia. Alibaba’s investment in Lazada plays a crucial role in its global expansion, offering the Chinese e-commerce company with access to consumers in Southeast Asia. [Read more in EN]

June 30, 2017

SAHA, LAZADA UNITE FOR E-COMMERCE EXPANSION

Thailand's top consumer goods manufacturer Saha Pathana Inter-Holding Pcl has entered into a partnership with Lazada Thailand Co, aiming to use the e-commerce channel to explore its business at home and abroad.

Saha Group chairman Boonsithi Chokwatana said the cooperation will fully take place this year after both parties started working together in 2014 to improve their selling platforms, warehouse systems, logistics management, payment methods and customer service centres.

The companies have since signed a memorandum of understanding enabling the Thai group to explore markets abroad, with Asean countries and China being targeted in particular. [Read more in EN]

June 29, 2017

INVENT INVESTS IN SERIES A FINANCING ROUND FOR E-PAYMENT START-UP DIGIO

InVent, a venture-capital arm of Intouch Holdings, has invested in a Series A financing round for e-payment and e-wallet start-up Digio (Thailand) Co.

Digio and Intouch aim to tap into the rapidly growing e-payment market in Thailand and rest of Southeast Asia.

“I have foreseen that the electronic payment will be a major part of Thai’s economy in the near future so I decided to found Digio which was initially focused on card payment services. We were the first to bring mPOS technology to Thailand with a goal to enable SMEs to accept electronic card payment with acceptable fees,” Nopphorn Danchainam, founder and CEO of Digio, said. [Read more in EN]

July 04, 2017

THAI STARTUP OMISE UNVEILS ETHEREUM-BASED DIGITAL WALLET FOR THE UNBANKED

Omise, a fintech startup operating across Asia, is building an Ethereum-based white-label digital wallet platform designed to enable real-time, peer-to-peer transactions and payment services at lower costs. It aims to improve financial inclusion and disrupt existing institutions.

“OmiseGO basically is a wallet where people can actually cash in and cash out even if you don’t have a bank account,” said Donnie Harinsut, co-founder and COO of Omise.

Built on Ethereum, OmiseGO is a fintech product for use in mainstream digital wallets and payment services that allows for decentralized exchanges on a public blockchain. It promises cheaper transactions, scalability and interoperability both at the application level between different digital wallets and financial services. [Read more in EN]

July 04, 2017

LAZADA PHILIPPINES TO LAUNCH SUPER BRANDS WEEK

Lazada Philippines will be hosting its annual Super Brands Week from July 11-16, 2017. The 6-day online sale will stable brands like Bosch, Canon, Imarflex, MamyPoko, Olay and Samsung joined by Canadian, EQ, Ever Bilena, Fila, Pedigree and Purina, NYX and Speedo.

As an official e-commerce partner to these household names, Lazada allows these brands to expand their reach and their customer base past the capacities of a brick-and-mortar store.

A Lazada Philippines spokesperson confirmed that online retail penetration in the Philippines remains in the low single digits. However he cited that Lazada’s business has been steadily growing in part as the etailer expands its product offerings online.  [Read more in EN]

June 28, 2017

SINGAPORE TO LET BANKS INVEST IN E-COMMERCE

Singapore regulators have proposed rules that will make it easier for banks to conduct or invest in non-financial businesses such as e-commerce and digital-payment platforms, helping them to better compete with non-bank firms in these areas, Finance Minister Heng Swee Keat said.

Under the proposals, lenders will no longer need regulatory approval to invest in such businesses, Heng told the annual bankers’ dinner.

“Banks are facing increasing competition from online and non-financial players that have leveraged their large user base to provide digital wallets, payments and remittance services,” Heng said. [Read more in EN]

July 04, 2017

SINGAPORE’S LOCAL PAYMENTS MAKE UP THREE-QUARTERS OF ONLINE TRANSACTIONS

Singapore’s local payments make up three-quarters of online transactions, but retail industry still adapting to e-commerce

Payments to Singapore’s local entities made up about three-quarters of online transactions with locally issued cards in the past three years, according to Senior Minister of State for Trade and Industry Sim Ann.

These transactions amounted to about $18.3 billion, she added - but they include bill payments alongside e-commerce purchases. Meanwhile, transactions with foreign entities were worth $6.4 billion.

"While e-commerce presents competition to our local retailers, it also gives Singapore retailers the opportunity to expand their reach to the region and beyond," said Ms. Sim Ann. [Read more in EN]